Europa Gatwick Hotel & Spa, Crawley (West Sussex)
About the Hotel
Europa Gatwick Hotel & Spa is located just 10 km from London Gatwick Airport, making it a convenient choice for travelers. The hotel features Spanish and Mediterranean themed architecture along with beautifully landscaped gardens and a central fountain. It offers a variety of amenities that cater to both leisure and business guests. The hotel attracts tourists year-round, particularly for its proximity to the airport and the charm of its facilities.
Location
The hotel is conveniently situated just off the motorway and is a short 10-minute drive from Gatwick Airport, making it ideal for airport parking. Local attractions include Crawley Memorial Gardens and Tilgate Park, both within a few kilometers. Public transport is accessible, and the hotel provides parking options for guests traveling with their vehicles.
Rooms
The hotel offers 211 traditionally styled bedrooms equipped with essential amenities such as a TV, tea and coffee facilities, and a private bathroom. Each room includes a range of configurations to accommodate different guest needs, from single travelers to families. Accessible rooms are available with level access and additional facilities to ensure comfort. Guests can enjoy views of the landscaped courtyard from many of the rooms.
Eat & Drink
Europa Gatwick Hotel & Spa features an on-site Mediterranean restaurant overseeing a stunning garden courtyard. The restaurant serves a range of dishes, including a daily breakfast buffet with options like scrambled eggs and lighter fare. For dinner, there is a carvery buffet that highlights fresh meats and vegetables. Additionally, Rafters Lounge Bar provides a cozy alternative for casual dining and a selection of drinks.
Leisure & Business
The Spindles Health and Leisure Club offers a fully equipped gym, an indoor heated swimming pool, and sauna facilities for guest relaxation. The hotel also has seven conference rooms that can host events ranging from small meetings to larger gatherings of up to 170 delegates. Wi-Fi is available in public areas, while a fee applies for internet access in guest rooms.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Lift
- ATM/Cash machine
- Vending machines
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Garden area
- Solarium
- Sauna
- Jacuzzi
Room features
- Paid Wi-Fi in rooms
- Heating
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel had its ups and downs. The rooms were warm, comfortable, and clean, but the overall experience was marred by poor service and misleading room arrangements. The location was convenient for my needs, and the dining options left much to be desired.
The hotel could use some refurbishment and re-organization in the rooms. They were definitely not double occupancy, featured threadbare carpets, and were only tidied up after guests checked out, which should be done daily. However, the service, although in need of 'Charm School,' had polite and helpful staff despite being somewhat disinterested. The location, while OK with worn seating, had a comfortable seating area. The dining experience, although good, was a bit expensive, with an additional charge added to the bill that couldn't be removed.
The hotel looked nice from the lobby, but the rooms were a disaster with a disgusting smell of damp and smoke, making it impossible to sleep. The heating didn't work, and the staff were rude and unhelpful. Definitely not a pleasant stay.
The lodge room I booked on my way back from holiday was disappointing with a musty smell and a little fan heater instead of proper heating. The room was dirty inside, flickering lights, but at least it had a hairdryer. The service lacked professionalism and communication skills, with staff arguing in front of guests and a mix-up with room numbers. The location, amidst a littered swamp, near Hawth Park on a bumpy track, wasn't relaxing at all. The dining experience had its flaws with a rushed breakfast. The facilities were lacking in quality.
The hotel seems more like a 2-star than a 3-star establishment. The experience was marred by body odors in the family room with two beds and a set of bunk beds, which wasn't ideal when staying with my fiancé. However, as a non-smoker, I appreciated the services provided, albeit the need for a good clean throughout the hotel.
I found the hotel to be a bit of a mixed bag. The room I stayed in was quite disappointing, with a small double bed that looked tired and dated, along with dusty furniture. However, the location was convenient for my early flight from Gatwick. The service left a lot to be desired as the staff showed no interest in my requests, but the dining experience was passable despite being a bit pricey.
The hotel is convenient for a short stay before flights from Gatwick, despite some room cleanliness issues. The service is excellent and great value for money. The location is ideal near the motorway and suitable for quick access to various places. The dining options are not the best and overpriced. Overall, it serves its purpose for a brief stay.
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